HOW WE DO IT
Ways we handle fees and duty payments to U.S. Customs and Border Protection (CBP)
<<Please notice we don't pay U.S. Customs' duties & fees for our Customers>>
Customs duties and fees paid electronically to US Customs via ACH
We process ACH application with customs on your behalf, once accepted, your fees and duties (to US customs and border protection) will be deducted automatically from your bank account. We will send you a weekly Report so you know what charges were deducted/in relation to what entries by US Customs. For additional information on ACH and requirements for participation, please visit our website at: https://www.cbp.gov/trade/automated/ach
If you have any questions regarding your ACH account or the process, please email the ACH help desk at:
ach-customs@cbp.dhs.gov or call at 317-298-1200 X1098.
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**Brokerage entry fees are send separate by our office on a weekly basis.
Checks
We do not accept payment by check, except in specific, pre-approved circumstances. In case check payment is approved, please note you have a maximum of 10 days, from the date shipment is cleared, to pay your duties, 5-6 days to send us the check.
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**PLEASE READ**​
If you are the importer of record, payment to the broker will not relieve you of liability for Customs charges (duties, taxes or other debts owed Customs) in the event the charges are not paid by the broker. Therefore, if you pay by check, Customs charges may be paid with a separate check payable to the “U.S. Customs Service” which shall be delivered to Customs by the broker. **Importers who wish to utilize this procedure must contact our office in advance to arrange timely receipt of duty checks**
If you should have any questions, don't hesitate to Call Us
